You know that starting an automotive business is more than just setting up shop and hanging out your sign. Owning a business comes with a huge list of demands, from tracking inventory and dealing with paperwork to managing employees. All that takes a lot of work, and a lot of time. One way to handle all these issues is by putting a management system in place to simplify the sales and service process. Systems like NAPA TRACS give automotive businesses the advantage in managing, controlling, and tracking every aspect of the business.

Integrated Tools Make the Job Easier

NAPA TRACS helps automotive businesses increase productivity and customer retention with a number of automated tools such as generating email estimates, repair orders, and service reminders. The suite of options allow the business owner to streamline the business while saving time with great tools including:

• Access to an electronic library covering more than 20,000 vehicles from 1983 to present with over six million pages of technical data.
• A TRACS wireless feature that turns your shop into a hotspot, which is a marketable customer advantage.
• An automated customer marketing system that generates email estimates, service reminders, and invoices and enhances customer relationships.
• Generate preventative maintenance worksheets, purchase orders and more.
• The smartcall feature that lets you know who is calling and automatically pulls up their service history.
• Accounting features eliminate hours of work.
• Inventory tracking system for inventory control.
• Job scheduling features to keep the shop running smoothly.

Management Software Lets You Stay Ahead

Using a management software improves overall productivity, but one of the most significant is how it improves customer service. The right tools help you stay connected to your customers, avoid errors, streamline the process and improve service times.

Automotive Management Software Creates a Customer Focused Business

One of the most important aspects of the automotive business is building trust with the customer. But building trust can take years, especially when they may need service infrequently. Management software provides the tools you need to build relationships from the first call and let your work shine.